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Glossary

What Are SSL and TLS

SSL and TLS are security protocols that encrypt data sent between a website and its visitors. Learn what they are and why every website needs them.

Definition

SSL (Secure Sockets Layer) and TLS (Transport Layer Security) are security protocols that encrypt the connection between a website and its visitors. When you see a padlock icon in your browser's address bar or a URL starting with "https," that means SSL/TLS is active. The encryption ensures that login credentials, payment details, and form submissions travelling between the visitor's browser and the web server cannot be read or tampered with by anyone intercepting the traffic. TLS is the modern successor to SSL, but the term "SSL" is still widely used to refer to both.

Why It Matters

Without SSL/TLS, data travels across the internet in plain text, meaning anyone on the same network could potentially read it. This is especially dangerous on public Wi-Fi. Beyond security, SSL/TLS directly affects your business in two practical ways. First, Google uses HTTPS as a ranking signal, so unencrypted sites are at a disadvantage in search results. Second, modern browsers display prominent “Not Secure” warnings on sites without SSL/TLS, which erodes visitor trust and increases bounce rates. For any site that handles personal data, payments, or logins, encryption is not optional. It is a legal and commercial necessity.

Example

An accountancy firm’s website collects client information through an enquiry form. Without SSL/TLS, the data submitted through that form travels unencrypted and could be intercepted. After installing an SSL certificate and enabling HTTPS, all form submissions are encrypted in transit. The browser shows a padlock, the “Not Secure” warning disappears, and the firm meets its data protection obligations under GDPR. More definitions are available in the glossary.

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