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Voice Systems

AI voice generation using ElevenLabs -- narration, IVR prompts, accessibility audio, and custom voice cloning for your brand.

What This Is

We build AI-powered voice generation systems using ElevenLabs’ API — converting text to natural-sounding speech for narration, IVR phone prompts, accessibility audio on websites, e-learning content, and branded voice experiences. The output is production-quality audio generated programmatically from your content, not recorded in a studio with a voice actor for every update.

This means your voice content updates when your text content updates. Change a product description and the audio version regenerates automatically. Update an IVR menu option and the new prompt is synthesised and deployed without booking studio time. Publish a blog post and an audio narration is available within minutes. The voice becomes a dynamic asset tied to your content pipeline, not a static recording that falls out of date.

We have deployed ElevenLabs voice generation for content-heavy applications where accessibility and engagement both matter. One integration generates audio versions of written guides and articles automatically on publication — the content management system triggers a synthesis job, the audio is generated with consistent voice and pacing, and the player is embedded alongside the text. The system processes around 50 articles per month and has eliminated the 2-3 week delay that previously existed between publishing written content and its audio counterpart.

When You Need This

Voice systems make sense when you produce text content at a volume or frequency that makes traditional voice recording impractical. If your IVR prompts change quarterly and each update requires booking a voice artist, scheduling a recording session, and editing the files — that cycle compresses to minutes with synthesised voice. If your website publishes weekly articles that should have audio versions for accessibility, manual recording does not scale.

It also applies when you want a consistent brand voice across every audio touchpoint — phone system, website narration, video voiceovers, app notifications — without relying on a single voice actor’s availability and schedule.

How We Work

We start with voice selection or voice cloning. ElevenLabs offers a library of pre-built voices, or we can clone a custom voice from sample audio — your brand spokesperson, a specific tone and style, or a character voice for a particular application. Voice cloning requires only a few minutes of clean sample audio and produces a voice model that generates speech indistinguishable from the original in most contexts.

Once the voice is selected, we build the generation pipeline. Text content enters the pipeline — from your CMS, your IVR configuration, your e-learning platform, or any system that produces text — and audio files come out. The pipeline handles text preprocessing (expanding abbreviations, handling numbers and dates, inserting pauses), synthesis via the ElevenLabs API, audio post-processing (normalisation, format conversion), and delivery to the destination system.

For dynamic content like IVR prompts or website narration, we implement caching and regeneration logic. Audio is generated once per text version and cached. When the text changes, the cache is invalidated and fresh audio is synthesised. This keeps API costs proportional to content changes, not content views.

What You Get

  • Voice selection from ElevenLabs’ library or custom voice cloning from sample audio
  • Automated text-to-speech pipeline triggered by content changes in your CMS or application
  • IVR prompt generation with SSML control over pacing, emphasis, and pauses
  • Website accessibility audio — narrated versions of articles, guides, and product pages
  • Audio caching with automatic regeneration when source text changes
  • Multiple output formats (MP3, WAV, OGG) with normalised volume levels
  • Per-request cost tracking and usage reporting
  • API integration for on-demand synthesis from any system that produces text

Technologies We Use

  • ElevenLabs API — Text-to-Speech, Voice Cloning, Voice Library, and SSML support for fine-grained speech control
  • Laravel — queue-based synthesis jobs, CMS integration hooks, caching and cache invalidation logic
  • Amazon S3 or local storage — audio file storage with CDN delivery for website-embedded players
  • FFmpeg — audio post-processing, format conversion, and volume normalisation

Related Systems

Voice systems are an output channel for content-producing systems. A content management system that publishes articles can auto-generate audio narration. A query management system with phone support can use synthesised IVR prompts. The voice system handles audio generation; the parent system manages the content and workflow.

Give Your Content a Voice

If you need audio versions of content that changes too often for manual recording, get in touch and we will build a voice pipeline that keeps up.

Ready to Turn This into Action?

We build the systems, integrations, and automation that replace manual work and disconnected tools. If something here resonated, we should talk.