Practical thinking on software systems, automation, and the business problems they solve -- from the team at Digital Royalty.
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The Scenario An agency builds a client portal for a mid-sized company. The managing director uses it to review project progress and approve invoices. It works well. Then the request comes in: “Can my finance manager also get access? But she should...
The Scenario A consultancy wins a new piece of work. The proposal is accepted, the scope is agreed, and both...
Alex • April 15, 2026
The Scenario A growing agency manages 30 clients. On any given day, the inbox contains the same kinds of messages....
Alex • April 15, 2026
The Scenario A professional services firm signs a new client. The ink is dry. The project is green-lit....
Alex • April 15, 2026
The Scenario A web development agency receives client requests through email. A client sends a message asking for...
Alex • April 15, 2026
The Scenario A managed service provider supports 40 clients. Part of the service agreement is regular communication: status...
Alex • April 15, 2026
The Scenario A digital agency runs marketing campaigns for 25 clients. At the end of every month, the...
Alex • April 15, 2026
The Scenario A software development agency runs six concurrent projects. Every Monday, the same ritual plays out. Three...
Alex • April 15, 2026
